Misunderstood Loner with a Heart of Gold

See that man over there? You know, the one who lives in the spooky house and never comes outside, and is always glaring at you out the window? He must be evil, right? Yeah! After all, everyone knows that Loners Are Freaks. If he doesn't interact with any of us, that means he's a monster!

Except...he's not evil at all. He's not a Jerkass. He's not even a Jerk With a Heart of Gold; he's just misunderstood.

This character is automatically assumed to be evil due to his solitude, but turns out to have a heart of gold. He appears most often in kiddy programs to deliver that age-old "don't judge a book by its cover" aesop. He may have some dark secret which, while goodhearted, seems sinister, or needs to be covered up to keep the Masquerade.

Compare Crazy Cat Lady, Madwoman in The Attic, The Hermit, and the Bait and Switch Tyrant. See also Subverted Suspicion Aesop, where one person says someone is evil while everyone assumes it's just slander, and it turns out to be true. Related to Dark Is Not Evil.

Spoilers ahead, Captain!

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 * Nestle Quik introduces us to kids who think the lady in the spooky house is a witch who doesn't like children: "NOT THE WITCH!!!"

Anime and Manga

 * Sakaki from Azumanga Daioh is a less extreme example, since she doesn't come off as evil upon first glance, just a bit intimidating. She still hits the high points, though, being introduced as an intimidating enigma (the girls, for example, initially believe the scratches and bruises she gets when trying to pet Kamineko are because she's a Delinquent who likes picking fights), but revealed rather quickly to be a Gentle Giant.
 * Ouran High School Host Club has Bossa Nova Casanova Kasanoda. He's the son and heir to a powerful Yakuza family who has been raised to act aloof and intimidating, not to mention he just looks like a scary guy. He's known as the Human Blizzard by most of the student body. The truth is, he's really a Gentle Giant with a love for animals. Unfortunately, his mean-looking face frightens animals he tries to help, so he settles for taking care of plants instead.
 * Fullmetal Alchemist: Somewhat like the above is Sig Curtis, the husband of Grade-A Badass Action Would-Be Mom Izumi Curtis. Despite the fact that he frightens children with this incredibly scary face (which he lampshades in the same scene), huge frame, and booming voice, and is for the most part completely anti-social, he's a pretty nice guy.
 * Alistair Krory III from D Gray Man fits this trope to a T. He lives in a spooky house with mutant plants and eats villagers. Doesn't help that he really LOOKS like a vampire. Turns out that his victims are demons in disguise anyway and he's really a good guy.
 * Angel Beats: Tenshi/. She's seen as a freak because she doesn't have any friends, but that's only because
 * Sawako of Kimi Ni Todoke looks frightening to her classmates who therefore avoid her, which prevents her from developing social skills, which causes her classmates to avoid her even more in a vicious cycle of high school drama. Turns out she's perfectly sweet and sincerely cares for everyone despite how they treat her. This becomes apparent when she gains the courage to make lasting relationships, becoming a valued member of her friend group.
 * This is pretty much the whole plot of Angel Densetsu.
 * Scary-bit from The Littl Bits
 * Gaara is an interesting example. He plays this trope straight as a young child; he just wanted to have friends, and even personally brings medicine to a child he (accidentally) hurt. Then he crosses the Despair Event Horizon and becomes a serial killer. Finally, he literally gets some sense beaten into him by Naruto and eventually becomes Kazekage. However, because of his checkered past, there are people in the Sand Village who don't trust him, and he still doesn't have too many close friends. (And the ones he does have are mostly concentrated in the Leaf Village.)
 * The spirit in Ch 2 of Helen ESP, who keeps stopping the elevator at an empty floor and looks like a shadow
 * Addie Clark, a.k.a. "The Governess", from Bizenghast is a posthumous example. When the series began, Addie was one of the ghosts who haunted Dinah's home, which was originally a school and before that a hospital which had burned down. It's been implied that Addie had been responsible for killing numerous children when the house was St. Lyman's School for Boys, and disappeared after supposedly setting the fire that destroyed the school. Over the years Addie's ghost was particularly cruel to Dinah.
 * Sadakiyo from Twentieth Century Boys.
 * Sadakiyo from Twentieth Century Boys.

Film

 * Spirited Away: Despite initial impressions, neither Yubaba nor Zeniba are all that evil. Neither is No Face, who is seen only by himself, and even tells Chihiro/Sen that he is lonely and doesn't have any friends or family.
 * These crop up in the Home Alone movies:
 * Home Alone has Marley, the snow-shoveling man.
 * Home Alone 2 has the pigeon lady.
 * Home Alone 3 has Mrs. Hess, who Alex shovels snow for.
 * Home Alone 4 has the butler.
 * To elaborate on the situation in Home Alone, Kevin's older brother Buzz tells him scary stories about the old man who lives alone in a house down the street being an Axe Crazy serial killer. Later, it turns out that he's just a quiet old man, and is lonely because he is estranged from his son. Kevin advises him to be brave and give his son a phone call. Later, when the burglars Harry and Marv are about to begin torturing Kevin, the old man sneaks up on them and whacks them both out cold with a shovel, saving Kevin's life. Later, at the end of the movie, we see that the old man has followed Kevin's advice and called his son, and we see the old man reuniting with his son and his family, and hugging his son on Christmas morning.
 * Shrek both uses and subverts this trope. On the one hand, he turns out to have a heart of gold. On the other hand, he's still an ogre, and proud of it.
 * Monster House has an old man (Steve Buscemi!) who seems outright nuts, but it turns out he's really a good person trying to protect the neighbor kids from the real hazard.
 * Edward Scissorhands. Walking around with a knife shop attached to your hands isn't the safest thing in the world, but he never means to hurt anybody.
 * Scary German Guy from The Monster Squad.
 * Both protagonists in Tucker and Dale vs. Evil, who are mistaken as serial killers at first by a bunch of paranoid college students. Dale especially falls under this category, as he is a Gentle Giant who would never hurt a fly, except to defend a loved one.
 * Nell Kellty is neither a Wild Child, psychotic, autistic, nor mentally retarded -- all of which are ascribed to her at various points in the film. In fact, nearly every assumption others make about her (and her family) turns out to be wrong.
 * Toy Story: Sid's mishmash toys. They look terrifying and appear to be cannibals when they assault a dolly Sid mutilated, but when they later assault an incapacitated Buzz, they actually mend him... just as they did with the dolly (who turn out to be fine). It's a safe bet they look like they do because they didn't have all parts when they reassembled each other the first time, and had to make do with what they could find. In some cases they were now their own toys thanks to Sid and and for some like Legs a full repair would be fatal.
 * Get Low: The rumors about Felix Bush are partly deserved, but only because he tends to shoot at anyone who comes near his property. However the opening scene has him catch one of the children who destroyed his window (throwing up on Felix's shoes in fear when caught)...and just patting the boy on the shoulder and letting him go. Yes, he is a Jerk With a Heart of Gold, but the Jerk part only came after years of being treated as an outcast.
 * The Journey of Natty Gann: Natty assumes the worst of Charlie the blacksmith (not entirely without reason, as he took her Canine Companion away chained up in a crate) and approaches him only with a shovel in hand and considerable trepidation, because he's a big, scary-looking guy with a badly scarred face. She soon discovers, however, that he's a kindly soul who intended all along to release Wolf back into the wild, and after she tells him her story, he gives her food and money for a train ticket and wishes her and Wolf well.
 * The Sandlot: James Earl Jones' character exemplifies this - an ill-kept yard and a seemingly vicious dog keep the neighborhood kids at bay, but.

Literature

 * Boo Radley from To Kill a Mockingbird, the reclusive not-quite-albino, reputed to be Ax Crazy, who later . As with most of the characters in To Kill a Mockingbird, Boo Radley was based on a real childhood neighbor of Harper Lee, named Alfred "Son" Boleware, who after a teenage vandalism incident was grounded by his Jerkass dad well into adulthood.
 * Harry Potter:
 * Sirius Black, convicted murderer and long-haired madman-looking figure who scared Ron shitless by appearing in their dorm at night wielding a knife, and who was later revealed to be innocent.
 * Based on the lies told by his relatives, Harry may himself be this to the residents of Privet Drive. As far as they know, he's the vile delinquent who destroys everything and steals from little kids (that's Dudley and his gang) and attends St. Brutus' Secure Center for Incurably Criminal Boys (he goes to Hogwarts).
 * Severus Snape may also fall under this category in some ways.
 * In Dan Abnett's Warhammer 40000 Gaunts Ghosts novel Blood Pact, Kolding. Reclusive and eccentric after a traumatic ordeal -- at sixteen, he was in the hospital when Chaos soldiers attacked to kill the wounded and The Medic, his father -- he still comes through for Gaunt. Somewhat Zig Zagged as we see him first from his own POV and know he's not a freak, but Maggs doesn't trust him. The fact that he's an albino living in the xenophobic mutant-purging Imperium of Man doesn't help either.
 * In The Lord of the Rings, the people of Bree perceive Aragorn as dangerous--to the point the Butterbur feels the need to warn Frodo against him--simply because he's not a townsman and doesn't fit their understanding of normal. In reality, Aragorn's protection of the town is the primary reason it remains the happy, safe place the townspeople take for granted.

Music Video

 * Michael Jackson's hero "Maestro" in Ghosts, a 38-minute video. When one of the young boys he was secretly sharing ghost stories and magic tricks with lets the grown-ups in his town know what they were up to, they panic and form a Torches and Pitchforks mob to storm his creepy mansion. The cold-hearted mayor even points out that he lives all alone and is a "freak". Maestro turns out to be a spirit who has a whole troupe of ghosts/ghouls backing him up, and in the end all but the mayor of the town comes to love him thanks to his wonderful powers. Unfortunately, he forces the crowd to witness those powers and tortures the mayor, so the intended "don't be suspicious of/prejudiced towards those who are different" Aesop is muddled thanks to Protagonist-Centered Morality. The story's Reality Subtext -- this was after the first round of child molestation allegations against Jackson -- doesn't help.

Video Games

 * Touhou Project:
 * Not really that mysterious as she's a major recurring character but Alice Margatroid seems to fit the other criteria. Perfectly if you replace evil with creepy. Even though she's a Youkai it's debatable that she is leagues more kinder then some of the other "human" characters (Perhaps the kindest in the entire series). If you're ever lost in the Forest of Magic late at night she'll be so kind as to allow you to lodge in her house. Of course as her house is full of dolls and she never makes any kind of conversation, just carrying on with her work without any acknowledgement of your presence one might be a little creeped out.
 * Subterranean Animism has the heroines on a mission to the Underworld, where youkai were banished that even the surface youkai didn't like. One of these is Satori, mistress of the Palace of the Earth Spirits, whom even the other youkai in the Underworld don't like... because her mind-reading powers and lack of discretion about them unnerve people. She's actually very sweet and mature, and is extremely gracious to you, considering you just broke into her home and beat up her cat.
 * Time Hollow:
 * Detective Kanski in Secret Files: Tunguska seems like a bad person, telling Nina not to come to her father's office, and threatened them too.
 * Saturnin the caretaker, in the PC game Secrets of Da Vinci the Forbidden Manuscript.
 * in Suika is a lot less disturbing than the initial appearance would suggest.
 * Igor from the Persona games looks evil, not helped by the molesty vibes people get from him (and further not helped by his summoning you into the Velvet Room in your dreams) and his long, pianist fingers, but he is a really nice guy and is your Spirit Advisor.
 * Persona 4 gives us Naoto Shirogane, a Kid Detective who is initially standoffish, a bit antisocial and is the dangerous combination of 'working with the Inaba Police' and 'Genre Savvy enough to suspect that your group is hiding important facts crucial to the solving of the case.' When an irritated Rise initially accuses Naoto of treating the case like a game, Naoto doesn't outright deny it, either  After this,   In summation, Naoto puts on a standoffish hard-boiled facade, but is a helpful all-around sweetheart, dedicated to solving the murders.
 * Principal Raizo Imawano from Rival Schools, who looks so Obviously Evil it isn't even funny. While he is initially a villain, it's due to being brainwashed rather than any actual evil. And while he did have aspirations to control Japan, he wanted to do so through peaceful methods, such as training his students for political careers (he gives up this goal by the end).
 * Inverted in Fallout 3. Upon reaching Tenpenny Tower (an upscale luxury gated community) the player overhears a ghoul (zombie-looking heavily irradiated person) arguing about not being allowed to live inside. The ghouls just want to be treated fairly, like human beings, and it's not hidden that the reason they aren't allowed in is because the owner and many of the residents are racist against ghouls. If the layer takes up the owner's quest to descend into the subway tunnels and exterminate the ghouls, they are rewarded negative karma. If you go the other way and find a way to let the ghouls get revenge on the humans' bigotry, the ghouls show up, kill everyone, and wreck the building, and you get really negative karma. If the player goes through the trouble of talking to all the residents, evicting all the racists, and having the others admit they would give coexistence with the ghouls a shot, it seems to work out...for a few days. Unfortunately, a "disagreement" results in all the humans being killed. Still, you tried, so you get positive karma for this solution.
 * Pokémon Mystery Dungeon: Explorers of Sky gives us Armaldo, a scary looking monster living in a dark forest. Really a Nice Guy and helps our Igglybuff realize his potential as an explorer.
 * A milder example in Mass Effect, Liara T'Soni is an asocial loner more comfortable working with the ruins of dead civilizations than other people, but she turns out to be just shy and is really quite nice.
 * By the next game she seems to have grown out of it, working as an information broker (and fairly public figure) with her own network of contacts and hired muscle.
 * Reclusive neurobiologist Dr. Styles in the adventure game Gray Matter, who is rumored to be a Mad Scientist, and whose solitariness, brusque manner and disfigured face cause him to be feared by most of the people in the surrounding area, but who in actuality is merely a lonely, grief-stricken man mourning the death of his wife.

Web Animation

 * For part of TV Tome Adventures, whenever The Hero and The Rival attempt to fight, a silent, absurdly powerful character with the user name "Giga" appears to attack them. He turns out to be who mistakenly believed that

Webcomics

 * Drow Tales has Mel'arnach. Her appearance in the remade chapter one ups the "scary" making the reveal that it's an act more powerful later on.

Western Animation

 * Recess makes frequent use of this trope.
 * Principal Prickly, one of the main antagonists, sometimes appears in this light. Despite having shown to detest the children and appearing to be quite fond of simply locking them up in detention, several times he's shown to really enjoy Recess as an act of nostalgia. One episode even implies that he and several friends hid a chest full of toys from when he was growing up specifically for later students to find. The Movie also sheds further light on this.
 * Ms. Finster, the other primary antagonist, and even Randall fit this trope sometimes with how Randall is sometimes friendly, while Muriel has actually got a heart of gold underneath the hard exterior. The episode where she takes care of Spinelli for the weekend also illustrates this.
 * And just because she gave TJ Detention doesn't mean she doesn't like him!
 * The old woman in the episode The Lost Ball actually doesn't steal the balls thrown into her yard...she keeps them because nobody comes over to claim them.
 * Scooby Doo uses it almost once an episode. Look out particularly for groundskeepers and managers, but grumpy old people in general.
 * The Darkness from the Fairly Oddparents "Wishology" special.
 * Frankencelery from Veggie Tales.
 * Subverted with Mrs. Gerkin on Jimmy Two-Shoes. The end of her first apperance makes her appear to be this, with Jimmy admitting that he misjudged her. The final moments, however, show that she's just as evil as he suspected.
 * Horrifically subverted in Avatar: The Last Airbender with Hama. Sokka suspects that she's not just an old hermit living alone and until the end, it appears that he's been proven wrong. Then she shows her true colors forcing Katara to learn bloodbending, the ultimate form of waterbending, and cemented herself as one of the most frightening and loathsome characters in the series despite her sympathetic backstory.
 * Hilariously subverted in Family Guy where Peter finds a very old winning ticket allowing him to spend the day with any celebrity. He chooses OJ Simpson whom is treated by everyone as being a psychopath. Eventually after showing much generousity he wins the town over.... ending the episode by stabbing several people and making his escape.
 * My Little Pony Friendship Is Magic has one episode where the entire town goes into terrified hiding whenever the mysterious cloaked stranger Zecora arrives. Ponies are afraid of her because she looks odd, talks odd, and lives alone in the spooky, mysterious Everfree Forest (where the "plants and animals care for themselves!") Even after Twilight points out that she's a zebra not a pony, everyone is still disturbed; they then blame Zecora for their being cursed, think she's planning to eat them in stew, and so on... In the end they all go off to find her, to get her to remove the curse and "rescue" Applebloom whom they believe has been kidnapped by her. Of course it turns out Zecora had nothing to do with their cursed maladies and was in fact, working on a cure for them. Also, she would probably have interacted with ponies more, except that whenever she went to town the shops would be "mysteriously closed".
 * Interestingly one of the examples of Zecora's "oddness" is her tendency to paw at and dig small holes in the ground: a water-finding method which is common amongst real zebras. This is the one aspect of her behavior that's not actually explained in the episode.

Real Life

 * This happens a lot due to word of mouth in real life, particularly in high school. Due to teenagers' overactive minds, many tales that start out as being true turn into false and over the top stories by the time they have been passed around everyone. For example, a lonely teenager who is bullied might take a weapon (such as a knife) in for protection. If this knife is discovered, the word of mouth tale about it would likely go from the fact that he brought it in for protection to the fact that he brought it in to murder someone. These types of events are, in fact, quite common.