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This happens most often in adverts for a type of service (phone, delivery, store, etc) but can apply to products as well:
The brand name and its competitor(s) will be represented by employees of the respective companies, usually low-level workers such as cashiers, stockboys or delivery drivers. When the shortcomings of the competitor are inevitably brought up, they are pinned directly on that company's
Alternatively, the competitor's employees will be depicted as slow, unhelpful, unknowledgable, dense, rude, slovenly, etc. while ''our'' employees are clean, competent, prompt, confident, friendly, professional, pretty et al.
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This is an advertising-specific [[Sub-Trope]] of [[Take That]].
This is also a case of [[Values Dissonance]], as in
Compare [[Cable-Satellite Mudslinging]], [[Strawman Product]] and [[Spokes Sue]].
{{examples}}▼
▲{{examples}}
== Banking ==
* The Capitol One campaign featuring David Spade and his simple-minded intern. Throughout the campaign the intern is conditioned to say NO to every customer for every request, ''according to company policy''; later on, a disgruntled customer comes in and attacks the boy. Note that this is [[Hilarity Ensues|played for laughs]]. Also note that this takes the term "scapegoat" and squares it, as it was actually Spade this customer was angry with, and Spade misdirected him toward the intern.
* Similar to the Progressive ad, a recent{{when}} campaign for Lending Tree features a woman breaking the news to her banker that she's defecting to Lending Tree; the punchline is his stunned response of "But Karen, you ''work'' here!"
* The "Peggy" ads for Discover, wherein an obviously male representative of "USA Prime Credit" (who is also obviously not an American) calls himself "Peggy" and screws over his customers in various ways.
** Those customers include Bobby Bowden, who exclaims, "[[Badass Grandpa|I'm not too old to find you, son.]]"
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*** Which they won't for as long as the Internet runs over phone lines.
**** I'm working on that...
* Similarly, in recent{{when}} Alltel commercials, Alltel is represented by a popular looking guy named Chad. All other companies are represented by a group of comically inept [[Butt Monkey]] nerds who want nothing more to stop him from selling phone plans. Chad still comes off as a [[Jerkass]].
** Plus, they take a shot at [[Dungeons
** Alltell got bought out by Verizon. Verizon has ''kept the ads running'', turning the whole thing delightfully surreal.
*** While the ads are still running, the Verizon guy has "mysteriously" disappeared from them.
** The four geeky scapegoats were another [[Take That]] after legal threats forced Alltel to stop using likenesses of the other companies' commercial representatives.
* Verizon FIOS ads have the friendly, cute and helpful Verizon employee vs. the socially inept, rock stupid and dishonest cable guy.
** New York-based cable operator Cablevision fired back with a series of ads about a Verizon FIOS salesman who is followed around by his mother, who makes sure he always tells the truth, much to his annoyance when he is confronted with upset customers, and his mom simply tells them that Optimum is better than FIOS.
* Verizon, AT&T, and T-Mobile get down right vitriolic over this stuff. Almost every add for them for a while was mostly a company spokesman mocking the claims of the other companies.
* T-Mobile's most recent{{when}} ads (comparing their 4G phone to the iPhone) are similar in set-up to the Mac and PC ads, but are generally more fair to Apple. T-Mobile is represented by an attractive woman in a pink dress, but the iPhone is represented by a handsome man. The scapegoat here is the [[Evil Lawyer Joke|lawyer]] who hangs around the iPhone and represents the AT&T subscription plan. ("Why pay more to get less?" "[[Insane Troll Logic|It makes sense, if you don't think about it.]]")
* Cable One has been running ads about AT&T's "U-Verse" service. U-Verse is offered by a rude, snarky schlub of an installer who talks about U-Verse costing more and being worse service as if these things are [[Insane Troll Logic|positive features]]
== Gaming ==
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== Soft Drinks ==
* A recent{{when}} ad campaign for Pepsi Max features two delivery truck drivers, one for the "good guys" and one for Coke Zero. The drivers make friends and swap drinks, but as soon as the Pepsi bottle gets to the Coke driver's lips, the Pepsi driver is snapping a picture with his camera-phone. The problem with this ad is that it makes the Coke driver look like a nice guy whose trust was betrayed by the [[Jerkass]] Pepsi driver, especially seeing as a picture like that could easily get the Coke driver fired.
* An older (circa 2004) Pepsi
** Does Pepsi have nothing better to do with their money than outfit their delivery trucks with hydraulic suspensions and speaker systems that can earn "disturbing the peace" citations?
** Does anyone know what happens to cans of soft drink when they're bounced around like that?
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== Technology ==
* Apple's "Mac Vs PC" ads, as noted in the (paraphrased) page quote, which pit a [[Spokes Sue|smug hoodie-wearing hipster]] (representing the Mac) against [[Adorkable]] geek icon [[Complete World Knowledge|John Hodgman]] (representing the PC). Every attempt to play up how much "cooler" Mac is makes him look like a [[Creator's Pet|complete dick]] to most viewers, whereas the PC's faults make him look, at worst, like [[The Woobie]].
** The ads are noted by some as repeatedly
** And when Apple tries to go after PCs for having all sorts of equipment? That's just giving Microsoft ammo.
*** One ad falsely implies that error messages are a PC problem Macs don't share. This is like advertising a car by saying it has no dashboard indicator lights.
** Charlie Brooker points out that whoever wrote the advert pushing Macs as more fun has never been to a game shop to compare how many games are available for each system.
** Recently{{when}}, Microsoft has ''finally'' unleashed a series of counter-ads to this campaign.
** If you want to really hit Apple where it hurts: "Hi, I'm a Mac." "And I have [[Direct X]], [[This Is for Emphasis, Bitch|bitch]]." [[Open GL]]= Spore, Quake III, etc. [[Direct X]]= Crysis, Fallout 3, etc. Discuss.
*** [http://cgit.freedesktop.org/mesa/mesa/commit/?id=92617aeac109481258f0c3863d09c1b8903d438b Linux now has D3D11 support]. It's only hooked up to software rasterizers at the moment,<ref>this means it runs on anything Mesa does, but you'll need decent support from LLVM to get anything approaching usable speed</ref>
** Apple are at it again. Apparently, there is a major issue with the hardware antenna design of their new phone. [http://www.apple.com/antenna/ Their solution is to tell everyone that all other phones are broken]
** And now the "Mac vs PC" series is backfiring further with T-Mobile's own parodies going on the offence against both Apple's iPhone and AT&T.
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{{reflist}}
[[Category:Basic Commercial Types]]
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