Topic on Forum:Trope Talk

Summary by Robkelk

The affected user can now login.

24.151.22.23 (talkcontribs)

I cannot log in!

YES, I read the message, YES, I cleaned the cookies, but nothing I do fixes this. Nothing.

I'm not very computer savvy, and I admit, I don't understand most of the instructions.

If someone can help in ANY way or forward this to someone who can, my User Name is HeneryVII and my email address is bjrc1@aol.com

Robkelk (talkcontribs)

Hi HeneryVII,

I can't do much from where I am, but I can confirm that your account is in good order here (i.e., there's no tempblock on it).

@GethN7, can you help?

GethN7 (talkcontribs)

I already advised to speak with Miraheze staff and provided their contact information.

24.151.22.23 (talkcontribs)

Okay, exactly how can I confirm that? Like I said, I cannot log in.

Again, my user name is HeneryVII. I don't think I've had any problems with the rules. And I don't know what a tempblock is.

GethN7 (talkcontribs)

Your account remains in good standing. I personally checked. Also,I have occasionally been logged out of my own account as well, so this is not simply an issue for you.

I repeat, there are no blocks on your account.

Depending on your browser, you may want to attempt a complete purge of your cookies and web cache. Part of the issue seems to be the "do you know we use cookies" announcement that the new GDPR rules require websites to implement, and log-ins seem to have issues working if that hasn't been acknowledged, and since there is no record you have done so logged with the server, that could be the issue, as the warning would be cached.

By clearing both the cache and your cookies, you should be able to log in, and if you get the warning, click yes.

This may not work, but it seems to have mostly resolved any issues I had.

24.151.22.23 (talkcontribs)

Okay, I'll confess here, I am a N00B when it comes to this sort of thing.

I appreciate the help, but your suggestions might as well be in Greek, because I haven't the faintest idea what a GDPR is. Nor do I know how to do this complete purge you speak of. I confess, I am clueless as to what cookies are or why any site needs them.

Can NO administrator simply restore my logged in status?

24.151.22.23 (talkcontribs)

I have tried adding this website to something in my Settings that says "allow Cookies for this site", but still, nothing

GethN7 (talkcontribs)
24.151.22.23 (talkcontribs)

Sir, please, this is getting incredibly frustrating. I try and try, but I just can't figure out what you mean. My Setting are allowing all sites, and I keep deleting the cookies but nothing works. Nothing at all. There's a page that says this was caused by "a stupid change done by me when i was hacking to get importDump to work without redis due to redis OOM frequently." Well, I didn't make the "stupid change" and it's driving me up the wall. Is there NOBODY who can help?

HeneryVII (talkcontribs)

Never mind, NOW I've got it. Thanks a million for the links, :D